Vacuum handling tools for wafers, die, lense, electronic component semiconductor and parts handling, vacuum pickups/pens.

Terms and Conditions

  • WandShop.com is owned and administered by Windrush Technology Ltd.
  • If you access the Website you agree to be bound by the terms and conditions contained in these terms of use.
  • We reserve the right to change, modify, substitute or remove without notice any information on this site from time to time.
  • Access to the site may be suspended, restricted or terminated at any time.
  • This legal statement and the disclaimers and exclusions contained in it are governed by and construed in accordance with English Law. Any disputes shall be referred to the exclusive jurisdiction of the English courts, to which both parties submit.
  • The copyright in the material contained in the WandShop.com Website, together with the Website design, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software belongs to Windrush Technology Ltd. All rights reserved. None of this material may be reproduced without our written permission. However, we recommend that certain pages are printed for your confirmation during a transaction, and these pages are clearly indicated.
  • We assume no responsibility for the contents of any other Website that links to WandShop.com.
  • We shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in this Website.
  • While we have taken every effort to ensure that the information contained within the Website is correct, you should be aware that the information may be incomplete, inaccurate or may have become out of date. Accordingly, to the extent permitted by applicable law, and subject to the terms and conditions of sale, we disclaim all warranties and representations (whether express or implied) as to the accuracy of any information contained in this Website.

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Terms and conditions of sale

  • By purchasing goods from this Website you enter a legally binding agreement with Windrush Technology Ltd on the following terms. You should read and understand these terms because they affect your rights and liabilities.
  • These terms describe the basis for purchase by you and sale by us of the products described on this Website.
  1. Definitions and interpretation
    1. In these terms the following words have the following meanings.
    2. Contract - the contract for the sale and purchase of the Goods;
    3. Goods - the range of products (including any instalment of the goods or any parts for them) available for purchase from our Website in accordance with these terms;
    4. the Website - our presence on the world wide web, currently accessible via the address www.wandshop.com;
    5. the Seller, we or us - Windrush Technology Limited (registered in England and Wales number 3819128; registered office: 31 Witney Road, Ducklington, Witney, Oxon, OX29 7TX, UK).
  2. Basis of the sale
    1. An agreement for us to sell you Goods is made on these terms when we accept an order made by you via our Website. The description of the Goods, the price, VAT, insurance and delivery costs are set out on the Confirmation page. We will confirm acceptance of your order by email or in writing.
    2. Goods will be paid for in full at the time of despatch by the method you have chosen from those we provide.
  3. Details of the order
    1. The quantity, quality and description of the Goods will be those set out in your order (if accepted by us).
    2. Orders are accepted at our sole discretion but are normally accepted if the Goods are available, the order reflects current pricing, and your payment is authorised.
  4. Payment terms
    1. We accept no responsibility for delays if payment authorisation is declined, and we reserve the right to cancel the Contract and suspend any further deliveries to you. This does not affect any other rights we may have.
  5. Delivery
    1. We will deliver the Goods to the address you specify in your order. It is important that this address is accurate. We cannot accept any liability for any loss or damage to the Goods once they have been delivered in accordance with your delivery instructions.
    2. We will aim to deliver the Goods by the date quoted for delivery, but delivery times are not guaranteed.
  6. Risk and title
    1. Risk of damage to or loss of the Goods passes to you at the time of delivery to you or, if you fail to take delivery at the agreed time, the time when we tried to deliver.
    2. Title to the goods remains with us until they are paid for is full and delivered.
  7. Warranty
    1. We offer a warranty period of 12 months from the date of delivery.
    2. If you have a valid warranty claim in respect of any Goods that is based on any defect in their quality or condition or their failure to meet specification in accordance with the Contract, we will replace the Goods free of charge or, at our sole discretion, refund to you the price of the Goods.
  8. Returns policy
    1. It is your responsibility to check the goods on arrival, and any claim must be made within 7 days of receipt. You must contact us and obtain return authorisation before returning any goods. Returned items must be packaged appropriately, preferably in the original packaging in which they were received, and bear our returns authorisation reference.
  9. Liability
    1. For any goods or services supplied we shall not be liable for claims in respect of:
      1. defects arising from design or specification supplied by the purchaser
      2. defects arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow our instructions and misuse or alteration of the goods without our written approval
      3. consequential loss or damage, whether for loss of profit or otherwise whether direct or indirect
      4. personal damage, damage to property or financial loss that the purchaser, his employees or those authorised by him, or any third persons may incur as a result of material faults, design faults, operating error, misuse or other fault.
  • Complaints
    1. If you wish to complain about any aspect of our service, please email us at enquiries@windrush.net.
  • General
    1. These terms and conditions do not affect your statutory rights as a consumer.
    2. We will continually improve the Goods, so changes to them may be made at any time. We will use reasonable commercial endeavours to keep the Website up to date, but the information and specifications given are for your information only and are subject to change without notice. Pictures on the Website are generally accurate, but variations in colour, shape and size must be expected.
    3. Emails to you will be sent to the address you give us. It is important that you give us an accurate and valid email address and tell us of any changes to it.
    4. To the extent that any provision of these terms is found by any court or competent authority to be invalid, unlawful or unenforceable in any jurisdiction, that provision will be deemed not to be a part of these terms, it will not affect the enforceability of the remainder of these terms nor will it affect the validity, lawfulness or enforceability of that provision in any other jurisdiction.
  • Governing law and jurisdiction
    1. These terms will be governed by English law and any disputes will be resolved exclusively by the English Courts.